Testimonials

Client Testimonials

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Ron Cold profile picture
Ron Cold
25 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Since the beginning of March I have had a wound due to a biopsy that didn’t heal. For three months various medical folks treated the wound with no success. Enter Dr. Bea. In less than one month the wound healed due to her expertise in wounds. Dr. Bea really knows wounds and what it takes to get them to heal. I would highly recommend her if you have a wound that needs medical attention. She is very kind, explains what needs to be done, and follows through. On Call Wound Care is the best. Patient Carla Cold
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Karen Marini profile picture
Karen Marini
26 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I highly recommend! On Call Wound Care was fabulous, compassionate, and caring, as well as very knowledgeable. My dad is living alone and had Mohs surgery on his head. It took a while to heal and the nurse was there three days a week cleaning and dressing it. She was a pleasure and sent me pictures every visit, letting me know how everything was progressing. Now that he is moving back north, Beatriz took care of transferring records and getting the home care services in NJ for dad. We were so happy to have their services!
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Pattie D profile picture
Pattie D
20 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Beatriz Coccaro-Word is amazing in every way possible, polite, very knowledgeable on wound care. Beatriz came to our home to take care of my 92 year old mother-in-law. She also spent quite a lot of time going over how to take care of her wounds how to apply the medications & bandages. Beatriz would come back once a week to check on things, she ordered all supplies had them sent directly to our home. The healing process was so fast we were all shocked. Convenience and knowledge were amazing. I would highly recommend On Call Wound Care. My mother-in-law was healed up within 2 months and back in the swimming pool. 😄 thank you Beatriz 😘
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M Z profile picture
M Z
4 September 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
I am so glad that my mom is taken care of by Dr Bea. My mom is in memory care so she takes the time to contact me after her visits. She is so detailed and communicates all the needed follow up. We are so lucky to have her taking care of my mom. I highly recommend her if you need wound care.
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diane witkoff profile picture
diane witkoff
5 June 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
I have only good to speak about the office. Dr Beatriz and staff are professional and caring. I am now healed and happy
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Paula Eichbauer profile picture
Paula Eichbauer
16 May 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr Bea and Kristin and Kelly have been amazing for my friend’s wound care. Their attention to detail and communication with me has been outstanding. I highly recommend On Call Wound Care!
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Phyllis Spadola profile picture
Phyllis Spadola
1 April 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Your service was good, Holly and Ollie are the best, I would recommend your service to family and friends
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Tina Ellis profile picture
Tina Ellis
1 April 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
The nurse practitioners were knowlegable, skilled, compassionate, professional! They're the best!
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John Meyers profile picture
John Meyers
1 April 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Amazing service, I could not have healed as fast as I did without you and for that I am eternally grateful.
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Laura Jackson profile picture
Laura Jackson
13 March 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
The best health care services for wound care in Florida. Phenomenal. Truly gifted and exceptionally brilliant. I cannot thank Dr. B enough for saving my Dad from a terrible bone infection and horrible ulcer wound that easily could have taken his life. We were truly blessed to have the best.
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Carlos Perez profile picture
Carlos Perez
22 February 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent service, Beatriz is very caring and professional making my daughter feel comfortable after her accident. She is very patient to deal with the patients. I recommend her service to anyone.
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Eric Riley profile picture
Eric Riley
3 February 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Absolutely the best care in SW Florida. It’s hard to imagine expectations be met or even exceeded when it comes to healthcare. From the first visit to the last visit had perfect communication, care, and advice.
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John G. D profile picture
John G. D
31 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional wound care by nurse practitioner Coccaro-Word. Office staff; Betty and Yaddy kept me posted on appointments, and prescriptions and were very thorough and comforting.
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Edwin Bickel profile picture
Edwin Bickel
29 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Great experience! Gets results! Does in home visits! Highly recommend for wound care needs! Shorten the time to heal! Much appreciated!
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ted david profile picture
ted david
24 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr Beatrice is awesome, intelligent, caring, shows a true sincere concern for helping me heal. Her colleague Betty is very helpful, prompt, and has sense of urgency inregard to my care as well 😀
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Joyce Hearl profile picture
Joyce Hearl
10 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
The best!! Yanet was delightful and knowledgeable and so helpful. My husband dealt with a leg wound for a long time & Yanet continued faithfully until we saw healing! Yay!! Having her come to our home was so helpful because he has Parkinsons & getting out is a lot of extra effort. We highly recommend On Call Wound Care!!
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Tom Cochrane profile picture
Tom Cochrane
10 January 2025
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr B was amazing. She did a great job fixing the wound on my leg. It's so convenient to have someone that will come to your home. She is always on time and the communication was excellent. This is how treatment should be. I don't want to get hurt again but if I do, I know who I'm calling!!
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Nancy profile picture
Nancy
18 September 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
I am very pleased with the care I received from On Call Wound Care. I was referred to them after a really ugly MOHS surgery on my leg. Dr. Bea was truly fantastic in explaining procedures and why. I would and have recommended her to friends if they ever need wound care.
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Jodi Barkman profile picture
Jodi Barkman
17 September 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Beatrice was so amazing assessing my mother at home and getting her admitted directly to the hospital quickly, and Getting the right doctors on board there. We are grateful for your help, when other professionals did not get her care rolling!!!
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adam summerville profile picture
adam summerville
8 August 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr Beatrice and her staff were very attendant to our needs, very very knowledgeable and professional. I would recommend her anytime 9
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Normand Theberge profile picture
Normand Theberge
1 August 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr Beatriz Coccoro- Word and her Professional Team have been treating my wife and have made a tremendous difference in her recovery! Her medical team is highly trained, compassionate and educated in the treatment of wound care. I highly recommend On Call Wound Care!
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Norma Merriman profile picture
Norma Merriman
27 June 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
The On Call Wound Care team is an amazingly professionally competent, compassionately caring and 100% reliable combination from Beatriz Ward making her phenomenal house calls… tending to my Mother in laws wounds as if we were family ,tenderly approaching her with utmost respect and dignity… AND proper tools,supplies and responsibility …to Betty , transferring any texts messages, calls, etc to both us as well as Beatriz always ASAP as if they have no other patients to tend to. Their attentiveness and genuine concern is obvious ALWAYS! Without their skills and love we do not know where my mom In laws health would be today/ we can only imagine 💔 We thank the team For their unique approach to home Wound care and the tenderness they show each and every visit,call or text. They can always be reached and ALWAYS return calls or Texts in an expedited fashion. Again, can say enough about them nor enough THANK YOU’S‼️⭕️❌❤️❤️
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Jon Odiorne profile picture
Jon Odiorne
9 May 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
my pcp called for dr b of on call wound care to take on my case he himself not knowing for sure what was causing a sore to appear on my lower leg which ended up makeing an actual hole in my leg. she set up a program calling in katia of sunsetset home health to come first every day even sat and sun then went down to three days a week. katia was in touch with dr b and keep her well informed of my progress, never once complaining about having to come on weekends. dr b came to the house and would decide if progress was in motion and when changes needed to be made she and katia talked and changed things up to match my needs. i feel so lucky to have been fallen into the hands of two such wonderful people as well as nurses. my wound is healing and i look forward to continue with speedy progress thanks to dr. b
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Zoraida Sepulveda profile picture
Zoraida Sepulveda
6 May 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Provides excellent care
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robinson Pila profile picture
robinson Pila
5 April 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
La dr Beatriz súper buena la verdad que súper atenta y se preocupa mucho por sus pacientes a mí me ayudó muchísimo con el wound de mi papá había ido a otras clínicas y nadie nos ayudó y la dr Beatriz rápido se puso en acción para solucionar todo .gracias a la Dr Beatriz mi papá está viendo progreso en su recuperación Dios te bendiga dr fuisteis un ángel en nuestras vidas súper recomendada Dios la bendiga .
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J B-Florida profile picture
J B-Florida
6 March 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Compassionate care in the home which was far superior to in office wound care provided within the Lee Health System. My experience with Dr. Beatriz Coccaro-Word (Dr. B) began when my mother was in her late 90's. Her communication of plans of care and reliable scheduling and arrival was most impressive. As an Internal Medicine physician, myself, I can attest to her commitment to high standards and high quality of care. She explained her care plans to my mother and listened carefully to mom's concerns. Her gently touch was so helpful to my mother. Dr. B cares. I highly recommend her service.
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Carrie Cremia profile picture
Carrie Cremia
11 January 2024
Google star 1Google star 2Google star 3Google star 4Google star 5
Beatriz Coccaro-Word was no less than amazing! My MIL developed a pressure ulcer and needed care. Beatriz understood what exactly what she needed and in the medical world that can be so difficult to get approvals, appointments etc...she took a lot of time communicating with me and jumping through all the hoops to get her into the hospital and on the right track. I am beyond thankful to her and On Call Wound Care.
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Matthew Acton profile picture
Matthew Acton
1 September 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
I got a pressure wound in the hospital that is difficult to heal because of my anatomy (very bony back) and no sensation. Dr. Bea has helped me get it to almost healed. It's persistent, but Dr. Bea is persistent. She thinks critically about how to treat the wound (with the help of a regular home health nurse), always willing to try something new but only if it makes sense and it has proven results on others. Dr. Bea keeps up on the latest research, professional but very caring, and friendly. And, I can't forget to say how friendly, courteous, and on top of things the office manager, Betty, is. She's always ready to keep me updated on my appointments and, when I've had a question, she always has the right answer. Definitely recommend!
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Meri-Lynn Britz profile picture
Meri-Lynn Britz
21 August 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
My mother, Betty, is 92 years old and is living in Brookdale Senior Living in Bonita Springs. She poked a hole in her leg on her wheelchair many months ago and it wasn’t until Dr. Beatriz arrived on the scene that we have been able to get this wound under control. We are so very grateful to her and her medical knowledge! She is kind and loving towards my Mom and Mom really looks forward to seeing her. I don’t think we would be as far along (she finally has a layer of skin over this wound) if Brookdale had not called Dr Bea to come take a look! She is truly excellent and has gone out of her way to heal my dear Mom. We truly are blessed to have her care! Thank you, Dr. Bea❤️
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Sahyli Balmaseda profile picture
Sahyli Balmaseda
1 August 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
La Doctora Beatriz es maravillosa , buena en su trabajo y cómo ser humano muy comprensiva y especialmente trata a sus pacientes con mucho cariño y sobre todo con muchos conocimientos en la parte médica ,es muy formal en sus citas y sin dejar de mencionar a su secretaria Betty que hacen un equipo fabuloso , les agradezco por tanta atención y preocupación hacia mi papá
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Susan Swift profile picture
Susan Swift
18 July 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr. B is the most thorough I have ever met. On another note she actually took my text while she was away on vacation. Who does that? That’s our lady.😉
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Aida Beltré profile picture
Aida Beltré
4 May 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
Doctor B Coccaro doesn’t cease to amaze me, her compassionate and care for her patients are incredible, since my dad has been under her care his wounds have healed 100% and what I am mostly grateful for is her timely response of a new wound start to appear, she teaches how to prevent them from getting worse, whether is a weekend or not she personally calls and follows up on a timely manner, thank you Dr B, you are one of a kind.
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Katie Siefert profile picture
Katie Siefert
16 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
My father-in-law had severe wounds on his legs and his feet which was very concerning as he is a type-1 diabetic. Dr. B was able to come out same day and get him all taken care of. His legs and feet have never looked better! Thank you Dr. B. Would highly recommend Dr. B!!!!!!
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Bridget Ashley profile picture
Bridget Ashley
13 January 2023
Google star 1Google star 2Google star 3Google star 4Google star 5
I am very happy with the care I received from Dr B. I loved hands on approach and personal in-home visits have made recovery from Above the knee amputation less stressful.
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Laura Hollis profile picture
Laura Hollis
14 December 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
It is wonderful to have somebody committed to her profession as B. Coccaro take care of your wounds. She legitimately cares about her patients. She came to our home before we were flying to make sure my leg wounds were properly bandaged for the trip, You can’t get any better!
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Maureen Christensen profile picture
Maureen Christensen
17 October 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
I have received excellent care over the last several months. These specialists are compassionate, professional, and take the time to explain the process needed for wound care, answering whatever questions I have. They have helped me make great strides with healing. I can text or call and always receive a prompt reply. I highly recommend this service, they truly care about each person as an individual with different needs. I cannot thank them enough.
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Hugh Morgan profile picture
Hugh Morgan
21 September 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
I had two nurses coming twice weekly for my wound and they worked under the direction of Beatriz who also came on occasion. I don't think I could have had a better service. Thru them I learned a lot and can make wise decisions towards preventive care. Great job.
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Ernestine Ring profile picture
Ernestine Ring
31 August 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Betty the office manager is just awesome, so helpful and good communications. Dr Beatriz is my healing angel, from open wound through all the stages of care and healing. She comforts and reassures you throughout the process, is always available if you have concerns or questions. I made amazing progress with her kind and expert care. A million thanks!
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Michael D'Amore profile picture
Michael D'Amore
19 July 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
Extremely professional with particular attention paid to detail and patient's needs. They worked around my crazy schedule and had me good as new ASAP. To have had this amazing Dr. handle everything and did it all coming to my home was a blessing.
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Laura Preuss profile picture
Laura Preuss
18 July 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
I have used Dr. B for two difficult wounds. Both successfully healed. Invaluable help with the healing process. Finally someone who listens.
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jp kosich profile picture
jp kosich
15 June 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
I am so fortunate to have Dr. B care for me. My wound is in a area that makes it difficult to heal. She has helped me so much.Such a caring person. I highly recommend her.
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Lisa Wiskowski profile picture
Lisa Wiskowski
11 February 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
I have used Dr. Bea twice when my 95 year old adopted grandmother had a skin tear that became infected with Mersa. She was available anytime of the day our hour and went the extra mile. Having someone come to Gizella was a great convenience when she already felt so ill. I highly recommend their services!
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Mike White profile picture
Mike White
27 January 2022
Google star 1Google star 2Google star 3Google star 4Google star 5
My beautiful mom had a long term wound care challenge that many, including two of her wound care doctors, gave up on. It was very hard on her quality of life, so we continued to search for solutions as well as a care giver who would be both caring and creative. Dr Bea came our way through some miracle. She was patient and protective of my mom. She brought new ideas and treatments that totally improved my mom's outlook on life. We are blessed to have Bea in our lives. She is family.
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Lissette Lorenzo profile picture
Lissette Lorenzo
5 November 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
On-call-wound-care in my opinion is an excellent treating provider (Dr.Bea) for wound care. She is God-sent to the SWFL area. Very knowledgeable, very professional, and does home visits. As a caregiver to someone that needed her services she did an amazing job. We at Advantage Service GH are all very appreciative of Dr. Bea’s work ethic.
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Paul Burns profile picture
Paul Burns
23 September 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
My mothers primary care doctor referred her to Beatriz to help care for a deep leg ulcer. Not only did she take excellent care of my mother, she navigated getting her referred to a surgeon for definitive care. Additionally, she kept me in the loop which was very comforting as my mother is in Florida and I am in Maine. She did a great job, and if wound care services are needed again, she will be the first one I call!
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Maureen Adamson profile picture
Maureen Adamson
7 May 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Awesome experience. I had a coccyx decubitus from hospitalization along with fungal foot infection and rash.. The initial intake visit was extremely thorough detailed and educational and done in the comfort of my home. Treatment plans were reviewed with rationale and thorough explanation of interventions and goals.. As a retired RN I was extremely impressed with the home visits, care and successful treatment of my conditions.Could not fault her technique,hygiene or care 😄 I would strongly recommend “Dr B “as I respectfully call her..,awesome, personable, professional and compassionate .So glad my Doctor sent her this referral .
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Scott L profile picture
Scott L
18 April 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr. B is an amazing Doctor, wound-care specialist, communicator and a compassionate person. I highly recommend her! She is very knowledgeable and takes the time to explain things clearly and she takes a pragmatic approach to wound care. I so appreciate her accessibility - she was always quick to return my calls. Thank you!
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JoMarie Faccioli profile picture
JoMarie Faccioli
1 February 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional and caring. A plus to the medical profession. Very thorough and always safety first during COVID . I would highly recommend her for wound care. She did an exemplary job of healing me but sorry to see her go. Frank “cheech” Faccioli
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Tammy Rosso
31 January 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Beatriz Coccaro-Word (“Dr. Bea”) is extremely knowledgeable and skilled in wound care treatment. Her approach to patient care is a holistic one – addressing all the dynamics that impact her patients’ overall health (their physical needs as well as emotional) all in the privacy of her patient’s home. She collaborates with other leading and trusted healthcare providers to ensure the best care by a compassionate team for the best possible outcomes. She is a true professional who genuinely care about her patients. I highly recommend her!
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Becky Reid profile picture
Becky Reid
28 January 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr. B is an angel. She makes herself accessible to her patients, and their families, to answer any questions they may have. We can’t imagine doing wound care during a pandemic at a doctors office, the fact we can have her guidance safely while in our own home is a blessing. She cares deeply for her patients and shows them genuine compassion.
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Krista Pozaic profile picture
Krista Pozaic
27 January 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
Beatriz is a highly trained wound care specialist. She is meticulous in her care and a pleasure to work with. As a Director for a Home health agency it is important that we can collaborate on our patients to ensure the best possible patient outcomes. Beatriz’s expertise is evident in her recommendations for wound products, staging of wounds and positive outcomes. Beatriz takes great care to ensure her documentation is detailed and timely, our staff enjoy working with her and the patients love her. Highly recommend her for wounds that are stagnant and/or need a kick start.
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Brandon Kelly profile picture
Brandon Kelly
26 January 2021
Google star 1Google star 2Google star 3Google star 4Google star 5
There is no better wound care clinician in the community that brings the level of knowledge and service that Dr. Coccaro-Word provides to our patients. She works towards achieving the best clinical outcome for her patients each and every time. Highly recommend!
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Herve Exume
18 December 2020
Google star 1Google star 2Google star 3Google star 4Google star 5
I am a type 1 diabetic meaning my wounds does not heal as fast as an average person. I had a very large ulcer on my foot, if not treated properly, can be infected which can lead to an imputation. Luckily with Dr. Beatriz, she not only treated the wound, but she also provided me with the care I need to fight the infection with no extra cost. They're very affordable and VERY convenient as they come to you!
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Brad Taylor profile picture
Brad Taylor
10 December 2020
Google star 1Google star 2Google star 3Google star 4Google star 5
If all health care providers had the dedication and bedside manner that Beatrice has, dealing with healthcare issues would be a breeze. Beatrice is patient, kind, thoughtful and trustworthy. She has a wonderful way with our elderly, mentally challenged, and easily agitated mother. I HIGHLY RECOMMEND ON CALL WOUND CARE.